Contact Us

At BAKAE, we’re committed to providing the best possible customer experience. Whether you have a question about our products, need help with an order, or simply want to share feedback, we’re here to help.

We value open communication and strive to respond to all inquiries promptly and professionally. Your satisfaction is our priority.

Get in Touch

If you have any queries, you can reach us anytime via email:

Email: contact@bakae.buzz.store

We aim to respond to all email inquiries within 24–48 business hours.

Order and Product Inquiries

Have a question about your order, delivery, or product details?

Please include the following in your email:

  • Your full name
  • Order number
  • A clear description of your issue or question
  • Any relevant screenshots or documentation (if applicable)

We’re happy to assist with:

  • Tracking orders
  • Replacing damaged or incorrect items
  • Providing detailed product information
  • Handling refund or return requests

Business & Partnership Opportunities

Interested in collaborating with BAKAE?

We welcome business partnerships, influencer collaborations, and marketing opportunities. Feel free to reach out to our team with a proposal or inquiry.

We will get back to you within 2–3 business days.

Feedback and Suggestions

Your feedback helps us grow. If you have any suggestions to improve our website, services, or product quality, we would love to hear from you. Every opinion matters and helps us serve you better.

Send us a message at:
contact@bakae.buzz.store
Subject Line: Feedback

Support Hours

We operate during the following hours:

Monday – Saturday: 10:00 AM – 6:00 PM (IST)
Sunday: Closed
(Responses sent after business hours will be addressed the next business day.)

Shipping & Returns Support

For questions related to shipping, delivery timelines, or return/exchange requests, please refer to our [Shipping Policy] and [Return & Refund Policy] pages (coming soon). For further assistance, feel free to contact us.

Social Media

Stay connected and updated with us through our social media channels:

Follow us for updates, announcements, and exclusive offers.

Mailing Address (Optional)

Please note: BAKAE currently operates as an online-only platform. We do not offer walk-in or in-store customer service at this time.

Need Immediate Help?

While we do not currently offer live chat or phone support, we’re working on adding more support features soon.

For urgent matters, please include the word “URGENT” in the subject line of your email, and we’ll do our best to prioritize your issue.